The incumbent appointed in this position will conduct conciliation and arbitration proceedings.

RESPONSIBILITIES/DUTIES

Administration

Attend to complaints and correspondence received for and on behalf of the organization
Attend where required to screening, allocation and process of cases and applications
Issue high-quality arbitration awards within the statutory time limit of 14 days
Assist in quality control of awards

Dispute Resolution

Conduct conciliations, con-arb’s, arbitrations in both accredited and enforcement matters
Attend to interlocutory applications, including jurisdictional issues, rescission applications and S143 applications
Deal with requests for postponement as received by the organization
Maintain an acceptable settlement rate

Customer Service

Attend to queries, complaints and correspondence received in own matters and where required on or behalf of the organization
Facilitate good relations between parties and provide guidance and support to both internal and external stakeholders
Adhoc Support to the Managing Commissioner and the organization’s regional offices
Maintain the organization’s position as a high-performing dispute resolution body

Requirements

KNOWLEDGE / EXPERIENCE / ABILITIES /SKILLS

Sound administration skills
Proven track record as Conciliator and Arbitrator
Thorough understanding and knowledge of the various Employment Law and relevant Labour Statutes
Attention to detail
Integrity and honesty
Good Planning and organizational skills
Above average verbal and written communication skills
Ability to work independently and use initiative along with problem solving abilities
Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
Must have good interpersonal and high-level decision-making skills
Must be familiar with change management and transformation skills
Strong work ethic
Ability to consistently meet performance targets

EDUCATION REQUIREMENTS AND EXPERIENCE

Relevant degree with Post-graduate qualification in Labour Law
Accredited as a CCMA commissioner or Bargaining Council panelist is a requirement, Admission as an attorney/ advocate would be an advantage
Minimum of 3 years’ experience and competent knowledge of employment law, including but not limited to the LRA, BCEA, EEA and any other relevant legislation
Exposure in Human Resources and Industrial Relations
Basic knowledge of Collective Agreements will be an advantage
Competent knowledge of Labour Court processes and procedures
People management experience will be an advantage
Working knowledge of Microsoft Office
Basic financial management experience
Valid Driver’s License

Commissioner