Key Areas of Responsibility

Telephonic Orders & Buy Outs
Drawing-up Quotations & Generating Invoices
General Office Duties etc.
Establish and maintain relationships with individual or business customers and provide assistance with problems these customers may encounter
Internal Sales Support
Adhere to procedures for custody or control of assets, records and stock to ensure safekeeping
Review collection reports to determine the status of collections and the amounts of outstanding balances
Supervise the work of office, administrative, or customer service employees to ensure adherence to policy and procedure, quality standards, deadlines, correcting/reporting errors or problems
Provide employees with support in handling problems or in resolving escalated complaints or disputes
Discuss workflow problems with branch personnel to identify causes and issues and to work on resolving problems
Adhere to all reasonable and lawful instructions given by management

Qualifications and Experience Required

Matric certificate (minimum) plus recognised Trade or Business Certificate/Diploma
A minimum of 1-3 years’ experience in an administrative leadership environment
Applicants should be computer literate and have an excellent command of Microsoft Office packages
Knowledge of ERP & Syspro is essential
Driver’s License essential
A minimum of 3 years’ experience in a similar role

Specific Job Skills

Team player and must have excellent communication and interpersonal skills
Must be self-driven, deadline orientated with the ability to work under high-pressure environment
Ability to accept responsibility and account for his/her actions
Perform work accurately and thoroughly
Be creative in problem solving with a good work ethic
Attention to detail Strong Excel Skills

Internal Sales