Junior Helpdesk Service Technician

  • Full Time
  • Ballito
  • Jun 15, 2021

Junior Helpdesk Service Technician

A company in Ballito, Durban is looking for a competent Help desk to provide fast and useful technical assistance on IoT, Infrastructure and Connectivity systems. The Incumbent will answer queries on basic technical issues and offer advice to solve them

 

Requirements:

  • Proven experience as a Help-desk Technician or other customer support role.
  • Reliable Transport
  • Must live in a 30km radius to Ballito (Durban)
  • Helpdesk experience with Bicom or HIKVision highly preferred
  • Good understating of Networking Hosted PBX  and Cloud
  • Experience with Microsoft 365 and Microsoft essential
  • Tech savvy with working knowledge of networks( LAN, WAN, LTE, Fiber and Microwave) databases and remote control
  • Good understating of computer systems, mobile devices and other Tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer oriented and cool tempered
  • Bachelor of Science (Bsc) or Bachelor of Arts (BA) in IT, Computer Science , Diploma in IT Network Design and Administration or relevant field
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